+1 855-651-5525

Terms of Service

Last updated: December 2025

Welcome to Discount Mattress Philly. By accessing our website or making a purchase, you agree to be bound by these Terms of Service.

1. Products and Pricing

  • All prices are listed in US Dollars and are subject to change without notice.
  • We reserve the right to limit quantities and refuse any order.
  • Product images are for illustration purposes and may vary slightly from actual products.
  • While we strive for accuracy, we do not warrant that product descriptions are error-free.

2. Orders and Payment

  • Orders are confirmed upon receipt of full payment or approved financing.
  • We accept cash, credit cards, debit cards, and approved financing plans.
  • Payment is due at the time of purchase or according to your financing agreement.
  • We reserve the right to cancel orders due to pricing errors or stock unavailability.

3. Delivery

  • Delivery is available throughout Philadelphia and surrounding areas.
  • Same-day delivery is available for orders placed by 2pm (subject to availability).
  • Free delivery is offered on qualifying orders over $299.
  • You must be present to accept delivery or designate an authorized representative.
  • Delivery times are estimates and not guaranteed.
  • Additional fees may apply for stairs, difficult access, or extended delivery areas.

4. Returns and Exchanges

  • All sales are final unless the product is defective upon delivery.
  • Inspect your mattress upon delivery and report any defects immediately.
  • Defective products will be replaced or refunded at our discretion.
  • Comfort exchanges may be available for an additional fee. Contact us for details.
  • Products must be in original condition with tags attached for any exchange.

5. Warranty

  • Manufacturer warranties vary by product. Ask our team for specific warranty information.
  • Warranty claims must be made directly with the manufacturer unless otherwise specified.
  • Warranty does not cover normal wear and tear, stains, or damage from misuse.
  • A mattress protector is recommended to maintain warranty coverage.

6. Financing

  • Financing is provided by third-party partners and subject to their terms and conditions.
  • Approval is not guaranteed and depends on the financing partner's criteria.
  • You are responsible for all payments according to your financing agreement.
  • Late payments may result in additional fees and affect your credit.

7. Website Use

  • You agree to use our website only for lawful purposes.
  • You may not attempt to gain unauthorized access to our systems.
  • We are not responsible for any viruses or damage resulting from website use.
  • All content on our website is owned by Discount Mattress Philly and may not be copied without permission.

8. Limitation of Liability

To the fullest extent permitted by law, Discount Mattress Philly shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services. Our total liability shall not exceed the amount you paid for the product in question.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

10. Contact Information

For questions about these Terms of Service, please contact us:

  • Phone: +1 855-651-5525
  • Email: [email protected]
  • Website: https://discountmattressphilly.com

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services constitutes acceptance of any changes.

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